I

it-operations

Open-source, offline-first IT operations automation platform for IT managers, system administrators, help desk teams, and cybersecurity professionals. Automates and simplifies endpoint management, service desk operations, asset and software management, compliance, security, reporting, and intelligent IT operations. Built by Enriquez Technology Solutions (ETS).

Backend-focused IT Operations Service Desk platform built with FastAPI, SQLAlchemy, and SQLite to simulate real-world enterprise IT service management workflows including incident tracking, ticket lifecycle management, SLA monitoring, escalation handling, operational dashboard metrics, and REST API-based service desk operations.